PRIVACY POLICY

THRIVE WELL SDN BHD is fully committed to protecting the privacy of our site visitors and customers. We understand and respect the importance of privacy on the Internet and will not disclose customer information to third parties except where it is part of providing a service to you—such as arranging for a product to be sent to you, carrying out credit and other security checks, or for customer research and profiling purposes, or where we have your express permission to do so.

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Your Consent

We will not sell your name, address, e-mail address, credit card information, or any other personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.

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Communication & Marketing

If you have made a purchase from our store, we may occasionally update you on our latest products, news, and special offers via e-mail, post, and telephone. You will also be given the opportunity to receive such communications from us and selected third parties when you become a member of THRIVE WELL SDN BHD.

All THRIVE WELL SDN BHD members have the option to opt out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing from us and/or selected third parties, you should opt out by visiting 'Your Details' in 'Your Account' on the THRIVE WELL SDN BHD website. You can access 'Your Account' once you register and log in. Alternatively, click on the 'unsubscribe' link in any email communications we might send you.

 

What are Cookies?

A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us, your computer will store an identifying cookie which will save you time each time you revisit our site, by remembering your email address for you. You can change the settings on your browser to prevent cookies from being stored on your computer without your explicit consent.

 

Site Statistics

We may disclose aggregate, anonymized statistics about the number of visitors to this website or the number of purchases made, as required by our investors. We use an independent measurement and research company to gather data regarding the visitors to this website on our behalf using cookies and code embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page views, paths taken by visitors through the site, data on visitors' screen settings, and other general information. THRIVE WELL SDN BHD uses and stores this type of information to help improve the services to its users.

 

Disclosures of Your Information

We may disclose your personal information to any of our group of companies. We may also disclose your personal information to third parties:

• In the event that THRIVE WELL SDN BHD sells or buys any business or assets.

• If THRIVE WELL SDN BHD or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets.

• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our terms of use, or to protect the rights, property, or safety of THRIVE WELL SDN BHD, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

 

Third-Party Sites

Our site may contain links to and from the websites of our partner networks, advertisers, and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies, and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

Checking Your Details

If you wish to verify the details you have submitted to THRIVE WELL SDN BHD, you may do so by contacting us via the e-mail address or address provided below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action we take in response to a request from someone using your e-mail and password. We strongly recommend that you do not use the browser's password memory function, as this would permit other people using your terminal to access your personal information.

 

Contacting Us

We are always pleased to hear from our customers (even if it is a complaint!). We are grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied—we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a member of the THRIVE WELL SDN BHD team, who will be delighted to answer any questions you may have.